Questions, answered

Connect your Shopify store or upload a Shopify product CSV, then design one ad template. Richicat fills it with every product’s photo, name and price, and renders a finished ad for each one.

Every product comes out in the three Meta placements: square 1080×1080 for the feed, portrait 1080×1350, and 1080×1920 for Stories and Reels. Text and photos are laid out for each size, not just cropped.

No. Start from one of our many templates and your own products appear in them right away. Change the words, colours and fonts in the editor, and every product follows.

Yes. The editor has text, shapes, photos and backgrounds, and any text can be bound to a product field such as the name, price or sale price.

Richicat creates a catalog feed for your products and gives you its link. Add it as a data source in Meta Commerce Manager and your catalog ads use the finished images, with every product’s link, price and availability.

A standard Meta catalog feed (XML): ID, title, description, link, price and sale price, availability, condition, brand and item group. The square ad is the main image; portrait and story go in as additional images.

Richicat keeps your products in sync with Shopify, instantly, hourly or daily, so the feed Meta reads always carries the current price and stock. Update the feed in Richicat to refresh the ad images as well.

Yes. Each feed has its own link, its own products and its own design, so you can test creative sets side by side in Commerce Manager.

No. The Shopify app has read-only access to your products. It never reads customers or orders and never writes to your store.

Yes. Upload a product CSV in Shopify’s export format, or try the app with the sample products first.

No. A product with ten colours or sizes counts once, and every variant is included at no extra cost.

Yes. Every new account gets 7 days of everything: 10 products, 10 AI credits, every template and a live Meta feed, with no card needed. After that, Starter is $59 a month for 30 products, Pro $99 for 100 and Scale $249 for 500. Paying yearly gets you two months free.

Your feed pauses and downloads and AI stop, but nothing is deleted. Pick a plan and everything is back where you left it.

Optional AI photo steps: removing a background (1 credit), placing a product in a scene (5) or dressing it on a model (10), per product. Starter includes 1,000 credits a month, Pro 3,000 and Scale 10,000, and you can top up any time.

Move up a plan, or add more products: 50 more for $29 a month on Pro, or 250 more for $79 a month on Scale.

Yes. Pro and Scale include unlimited team members, all working on the same templates, catalog and feeds. Starter is for one person.

Yes. Cancel in Settings and your plan stays active until the end of the period you paid for. Your designs and catalog are kept.